Privacy policy

Data controller

RedwoodPier Consulting, Avenida La Dehesa 1201, Office 509, Torre Norte, Lo Barnechea, Santiago, Chile. For any questions about your data, write to contacto@redwoodpier.com.

What data we collect

Contact form: name, company, email, phone and the message you send us. We use them solely to answer your inquiry; they reach us by email and are not stored in site databases.

Web analytics: if you accept cookies, we use Google Analytics to understand, in aggregate, which pages are visited, from what kind of device and from which country or region. This information does not identify you personally and is processed by Google LLC on our behalf.

Technical preferences: one cookie remembers your language (rw_lang) and another your cookie decision (rw_consent). They are necessary for the site to work and do not track your activity.

Who we share data with

We do not sell or transfer your data to third parties. The only providers involved are Google (web analytics, only if you accept cookies) and our email provider (Microsoft 365) to receive form messages.

How long we keep it

Form messages are kept for as long as the business conversation they originate lasts. Analytics data is retained in Google Analytics for a maximum of 14 months.

Your rights

Under Chilean Law 19.628 on the protection of private life (and Law 21.719 replacing it), you may request access, rectification, deletion or objection to the processing of your data by writing to contacto@redwoodpier.com. You can also withdraw your cookie consent at any time by clearing your browser cookies.

Changes to this policy

If this policy changes, we will publish the updated version on this page with its revision date.